We understand you may need to delete your account and data. Whether you are no longer using our services or simply want to start fresh, we want to make the process as easy as possible for you.
Send Us an Email
To start deleting your Quilter account and data, please email our team at [email protected]. Make sure the email you send matches the one you used to sign up for Quilter. After we receive your email, our team will begin the process of permanently deleting your account and all related data.
Confirm deletion
Once we receive your email, we'll send a confirmation email to verify that you're the account owner and that you want to delete it. Please reply within 24 hours to confirm the deletion. If we don't hear back from you within 24 hours, we'll assume you no longer want to delete your account, and the process will be cancelled.
Account and Data Deletion
After we receive your confirmation, our team will go ahead with deleting your Quilter account and all related data. This process can take up to 7 business days to finish.
Account deletion is permanent
Please note that once your account and data have been deleted, they cannot be recovered. This includes all saved layout jobs, generated layouts, and any other information associated with your account.