You can easily manage the individuals who have access to your Quilter license by adding or removing team members. Here’s how:
Requesting Team Changes
To add or remove someone from your Quilter license, simply reach out to us at [email protected] or submit a support ticket through our chat bubble. Please make sure to include:
The email address of the person you want to add or remove.
Specify clearly if you’re requesting an addition or a removal.
If you want to remove an account, please specify whether you would like to:
remove it from the team's license without deleting it,
suspend it to prevent user access without deleting data, or
delete it entirely, including all Input Data, layout jobs, and submitted candidates.
Note: Accounts removed from an active enterprise license but not suspended will be downgraded to our Non-Commercial Tier. The user will be unable to submit new layout jobs until they accept the latest Terms of Use.
Adding New Team Members
When adding a new member, our team will:
Send an invitation email to the new user, prompting them to join your Quilter organization.
If they already have a Quilter account, we’ll link their existing account directly to your team license.
Ensure their account is properly configured with access permissions associated with your organization’s Quilter license.
Enable easy monitoring of their usage through your team’s dashboard.
Removing Existing Team Members
When removing a member from your team, we will:
Securely deactivate or revoke their access to your team’s Quilter license.
Confirm the removal to ensure your organization’s security and account integrity are maintained.
If you have any questions or need further assistance with team management, please reach out to our support team.