Regular Support Hours
At Quilter, we are dedicated to providing our customers with the best support possible.
Our company, based in Los Angeles, CA, offers support during standard Pacific Time (PT) business hours. We recognize that customers might need help at any time, so we provide a range of support options to accommodate your needs.
Our support team is available from Monday to Friday, 9am to 5pm PT, ready to help with any questions or issues. We aim to respond quickly and effectively to ensure you have a smooth and positive experience with our product.
24/7 Self-Service Support
Beyond our normal support hours, we provide round-the-clock access to various self-service support resources. These are accessible anytime, day or night, to assist you in finding answers or resolving issues.
AI Chatbot
Our AI chatbot, trained on our product and documentation, offers quick and accurate answers to common questions. Just type your question, and it will provide the best response. Available 24/7, it's a reliable resource for instant support.
Self-Service Ticketing
If you have a more urgent or specific issue, you can submit a support request through our self-service ticketing system. This allows our experienced support team to address your issue promptly.
Community Forums
Our community forums at https://community.quilter.ai are an excellent place to connect with fellow Quilter users. You can look up answers to your questions, participate in discussions, and share your experiences and tips.